CUSTOMER REVIEWS
Our laundry room roof caved in due to monsoons and recent heavy rains this past fall. Our Project Manager Jason Meneses was great! The crew did a great job and Jason was incredibly helpful, diligent and accommodating throughout the entire process. Jason was in constant communication with us and very personable. Should we ever need this type of services again, we would definitely call Emergency Flood Team. Thank you Jason for all your help!!! Lane and Lucy Johnson
Very professional and thorough. They arrived same day we called. They communicated every step of the way. They were very clean, and left no mess. Every thing was isolated off. They even masked off the floor from the affected area all the way to the front door so no dirt would be on our tile. They were very passionate and caring. Exactly what we needed in a troubling situation.
We had our roof cave in on us due to weather damage from the heavy monsoon season that we had had and so we called emergency flood team and they sent us an angel named Dany Lane. This man went what we think to be above and beyond what anyone else would have done for us, on the first night with us he alone spent 11 hours with us making sure everything was cleaned up and safe and then made sure to come back to keep things safe and well maintained. Our home stayed livable for us Thanks to his hard work, we couldn't appreciate him or this company more!
I highly recommend Emergency Flood Team! The team, led by owner Steve, was incredibly honest, compassionate and incredibly helpful. He was in our flooded home removing water within less than an hour of calling and walked us through each step of the process during a difficult and stressful time.For my family, our home is a sacred place and when it flooded we felt very powerless. It is not easy to open the doors and allow strangers to see all your dirty laundry (literally flowing freely through ankle deep water). Yet within minutes of meeting the team, I had no reservations trusting the care of our home to them.It is very obvious that Steve has a great relationship with his hand-selected employees who are all top notch and very high caliber. They are really good at what they do and their experience shows in their work. We are especially grateful for Vanley and Greg, and to them we owe our sanity. They both mirror Steve in their humility, empathy, down-to-earth personal approach and hard work ethic.I was very impressed with the respectful nature each member of the team demonstrated toward our family and toward each other.I hope we never need their services again, however, if I do… I’ve got my team. There is only one company I will call. 5 stars all around!
Emergency Flood Team was an outstanding business! We were dealing with a frustrating issue with mold in our basement, one of their service techs was able to come out that day and give us a quote. They were able to find and get rod of all the mold in our home, and we feel like our air quality has improved as well since their visit.
Emergency Flood Team did a great job on my clean up needed for flood repair. They were great with communication and they also showed up perfectly on time. I would definitely use them again. Awesome people to work with.
Tony was amazing! We used this company for water damage repair. He was professional, kept us up to date on when various contractors would be arriving, and genuinely cares about us being satisfied with the work. Would absolutely recommend Emergency Flood Team.
Tony and Emergency Flood Team were amazing! We had a flood upstairs that destroyed our master bedroom, bathroom, and kitchen beneath it. Tony helped work with the insurance company and coordinate all parties to get all the repairs done. Their communication and care to our job was phenomenal! I highly recommend them!
Steve and his team were absolute super stars. They were able to accommodate our scheduling needs, were very responsive and thorough in their communications, and got the work done within the estimate time frame. It's rare to end up having so much trust in a home services company, but Emergency Flood Teams every ounce of it. Highly recommended!
